What payment methods are available?
We direct bill massage services to most extended health care plans set up through Telus Health or Green Shield. We do not accept WSIB or automobile (MVA) insurance claims.
For all other treatments, services programs, and products, you are required to pay by cash or debit at the time of your service. In some instances, E-transfers may be accepted.
Does OHIP cover services?
No, only through extended health care benefits, WSIB, or auto insurance companies. Check your policy or provider for coverage details. Direct billing to Greenshield and other Extended Health Insurance companies through Telus Health may be available. Ask us if your company may be included in these options. We are not a registered facility for WSIB or MVA claims.
Do I need a referral or prescription for Massage Therapy?
As massage therapists, we do not require a referral but your insurance company may request a note for reimbursement.
What do I wear?
For massage, skin on skin contact is the most beneficial to work on body tissues. You are covered with a sheet at all times and only the area being treated is uncovered. However, if you wish to leave some of your clothing on, the therapist can modify your treatment accordingly.
Your comfort is most important.
How do I decide how much time I need?
The time needed depends on what part of your body requires treatment. If you would like an area or two ie: back and neck, 30 minutes is sufficient. If you would like a full-body treatment, then a minimum of 60 minutes is needed.
What is included in a full body massage?
Areas include: low to upper back, back of legs from the hips to the feet; front of the legs, arms, head, neck, and shoulders.
Face, scalp and abdomen may be included as well if indicated by the client.
Will I hurt the next day?
Some clients indicate minimal tenderness the next day. This may be similar to the feeling after a physical workout. Your homecare recommendations from your therapist should decrease the amount of tenderness.
If you experience extreme pain after a treatment you need to contact your therapist for further instructions.