ADDRESS: 1326 Deer Run Road Leamington, ON N8H 3V7 | PHONE: 519-325-0118 | EMAIL: [email protected]

Frequently asked questions

Massage Therapy

Therapy for your mind, body and spirit

Our Services
What payment methods are available?

We direct bill massage services to most extended health care plans set up through Telus Health. Sunlife or Green Shield. We do not accept WSIB or automobile (MVA) insurance claims.

For all other treatments, services programs, and products, you are required to pay by cash or debit at the time of your service. In some instances, E-transfers may be accepted.

Does OHIP cover services?

No, only through extended health care benefits, WSIB, or auto insurance companies. Check your policy or provider for coverage details. Direct billing to Greenshield and other Extended Health Insurance companies through Telus Health may be available. Ask us if your company may be included in these options. We are not a registered facility for WSIB or MVA claims.

Do I need a referral or prescription for Massage Therapy?

As massage therapists, we do not require a referral but your insurance company may request a note for reimbursement.

What do I wear?

For massage, skin on skin contact is the most beneficial to work on body tissues. You are covered with a sheet at all times and only the area being treated is uncovered. However, if you wish to leave some of your clothing on, the therapist can modify your treatment accordingly.

Your comfort is most important.

How do I decide how much time I need?

The time needed depends on what part of your body requires treatment. If you would like an area or two ie: back and neck, 30 minutes is sufficient. If you would like a full-body treatment, then a minimum of 60 minutes is needed.

What is included in a full body massage?

Areas include: low to upper back, back of legs from the hips to the feet; front of the legs, arms, head, neck, and shoulders.

Face, scalp and abdomen may be included as well if indicated by the client.

Will I hurt the next day?

Some clients indicate minimal tenderness the next day. This may be similar to the feeling after a physical workout. Your homecare recommendations from your therapist should decrease the amount of tenderness.

If you experience extreme pain after a treatment you need to contact your therapist for further instructions.

COVID-19

As per the mandate from the Ontario Ministry of Health and the College of Massage Therapy of Ontario, the COVID-19 pre-screening process has now been revised as follows:

If you are experiencing any of the following symptoms:

  • Fever and/or chills
  • New onset of cough or worsening chronic cough
  • Shortness of breath
  • Decrease or loss of sense of taste or smell
  • If adult >18 years of age: unexplained fatigue/lethargy/malaise/muscle aches (myalgias)
  • If child <18 years of age: nausea/vomiting, diarrhea

Please call at 519-325-0118 to reschedule your appointment.

If you have tested positive for COVID-19 in the past 10 days or have been told you should be isolating?

Please call at 519-325-0118 to reschedule your appointment.

If you have traveled outside of Canada in the past 14 days and are not fully vaccinated (2 doses)

Please call at 519-325-0118 to reschedule your appointment.

If you have had close contact with a confirmed case of COVID-19 without wearing appropriate PPE?

Please call at 519-325-0118 to reschedule your appointment.

If you have any questions or concerns about your appointment, please contact the clinic at 519-325-0118.

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